Terms of Service
A definitive legal framework defining the professional standards and foundational protocols of our partnership.
Last Updated: August 03, 2026
01. Professional Engagement Standards
The Runtime Group ('the Group') provides high-assurance engineering, AI research, and infrastructure services. By accessing our systems or engaging our team, you agree to be bound by these Terms of Service. These terms represent a master framework for all professional interactions, ensuring that every project is executed with technical excellence and mutual accountability.
02. Institutional Eligibility
Our services are engineered for enterprise-grade applications and professional organizations. By engaging the Group, you represent that you are a legal entity in good standing or an individual of legal age (at least 18 years) with the full authority to enter into binding contracts within your jurisdiction.
03. Hierarchy of Agreements
These Terms of Service function as a baseline legal layer. In the event of a conflict between these terms and a signed Master Service Agreement (MSA) or Statement of Work (SOW), the specific provisions of the signed MSA or SOW shall take precedence for that specific project scope.
04. Intellectual Property & Absolute Foundations
The Runtime Group retains exclusive and irrevocable ownership of all 'Core Technology,' including proprietary algorithms, internal libraries, modular frameworks, and engineering methodologies. Engagement does not constitute a sale of software; it is a service provision. Clients are granted no rights to the Group's trade secrets, internal tooling, or foundational architecture. Any derivative works created by the Group remain the Group's property unless explicitly transferred in writing.
05. Deliverable License Grant & Revocation
Upon full settlement of all financial obligations, the Group grants the client a limited, non-exclusive license to use deliverables. We reserve the right to revoke this license and terminate access immediately if these Terms or specific project agreements are breached. This license is strictly for the client's internal use and does not include the right to redistribute or sub-license the Group's core technology.
06. Protection of Code Sovereignty & Penalties
Reverse engineering, decompilation, or unauthorized extraction of source code is strictly prohibited and will be prosecuted to the maximum extent of the law. Any attempt to circumvent technical protection measures results in immediate termination of all services without refund and may lead to legal action for damages and intellectual property theft.
07. Acceptable Use & Absolute Discretion
We reserve the right to terminate service for any user at our absolute discretion, especially in cases of system misuse. Prohibited activities include, but are not limited to: (A) Unauthorized exploitation. (B) Activities that place an unreasonable load on our global infrastructure. (C) Use of our systems for any purpose we deem ethically or technically harmful to our brand or operations.
08. 'As-Is' Warranty & Service Disclaimer
The Runtime Group provides services on an 'as-is' and 'as-available' basis without warranties of any kind, express or implied. We do not guarantee that our services will meet your requirements, be uninterrupted, or error-free. We assume no responsibility for any technical malfunctions or data loss resulting from your use of the services.
09. Third-Party Ecosystem & Liability Shield
Our systems interface with third-party protocols and APIs. The Runtime Group assumes zero liability for the performance, security, or failures of these external services. Any loss resulting from third-party outages or vulnerabilities is strictly the client's risk.
10. Client Responsibility & Indemnity
Clients are solely responsible for the security of their credentials and the data they upload. You agree to indemnify and hold The Runtime Group harmless against all claims, costs, and damages arising from your use of our systems or any content you provide.
11. Mutual Confidentiality & Trade Secrets
Both parties agree to protect proprietary assets. However, nothing in these terms prevents The Runtime Group from using the general knowledge, skills, and experience, as well as any non-confidential ideas or techniques, acquired during the performance of services for other clients.
12. Financial Settlement & No-Refund Policy
Fees are defined in the Statement of Work and are due upon receipt. We maintain a strict no-refund policy once engineering or research resources have been allocated to a project. Late payments accrue interest at the maximum rate permitted by law.
13. Immediate Suspension for Non-Performance
The Group reserves the right to immediately suspend or terminate all hosted platforms, API access, and technical support if payment obligations are not met within 48 hours of the due date. We are not liable for any business interruption resulting from such suspension.
14. Maximum Liability Cap
The Runtime Group's total liability for any claim shall not exceed the amount actually paid by you for the specific service in the 30 days preceding the event. We are never liable for lost profits, lost data, or any indirect or consequential damages, regardless of the cause of action.
15. Comprehensive Indemnification
You shall defend, indemnify, and hold harmless The Runtime Group from any third-party claims arising from your breach of these terms, your negligence, or your violation of any law. This includes reimbursement for all legal fees and costs incurred by the Group in defending such claims.
16. Force Majeure & Continuity Discretion
We are not liable for failures caused by events beyond our control. In such events, we reserve the right to prioritize system integrity and our own operational security over any client-specific service obligations.
17. Unilateral Termination Rights
The Runtime Group may terminate any engagement or service at any time, for any reason or no reason, with or without notice. Upon termination, all rights granted to you cease immediately, and you must destroy all copies of the Group's proprietary materials in your possession.
18. Export Controls & Compliance Sovereignty
You represent that you are not in a sanctioned jurisdiction. The Group reserves the right to block access from any geographic region or IP range at our sole discretion to ensure compliance with our internal security and legal standards.
19. Governing Law & Choice of Forum
These terms are governed by the laws of our primary jurisdiction. Any legal action must be brought exclusively in the courts where the Group is headquartered. You waive any right to a jury trial or to participate in a class action.
20. Mandatory Arbitration & Resolution
All disputes must be settled through binding arbitration. You agree that the arbitrator's decision is final. This clause is intended to be the broadest possible waiver of your right to litigate disputes in court.
21. Unilateral Amendments
We may update these terms at any time. Your continued use of the services after changes are posted constitutes absolute acceptance of the updated terms. It is your responsibility to review this page periodically.
22. Legal Transmission & Official Notices
All formal inquiries must be sent to our legal gateway. We do not recognize any other form of communication as a valid legal notice. The Group reserves the right to ignore any communication that does not follow this protocol.
Legal Inquiries
For formal legal notices or clarification on our terms of service: